We are open! Please e-mail or call us to book a room. (250) 235-3295 info@hylandcreek.ca

Policies

Check in: 4:00pm
Check out: 11:00am

Breakfast: Breakfast is served between 8:00am and 10:00am.

Reservation: We ask for your credit card information to hold your room; your credit card will
not be charged until your arrival.

Payment Options:
Cash, e-mail money transfer, Visa, master-card, American express and JCB. We do not accept
personal cheques. 5% GST will be applied to your bill.

Cancellation Policy:
We require a minimum of 48 hours notice for a 100% refund.
0% refund with less than 48 hours notice. No-shows will be charged full price of the
reservation!

Kitchen: Please leave the kitchen how you found it! Thank you.

Pets:
Please check with us first before bringing your pet!
There is a $10 pet fee, per night, per pet!
*We require your pet to be up to date on vaccinations.
We ask that you please follow these rules if you bring your pet:
-No pets on the bed or furniture.
-Must be leashed at all times, as we have livestock on the property, along with our own dogs
and cats.
-If left alone in the room, we ask that you crate your dog/keep them in your vehicle.
Lost Keys: a $20 charge will be applied to your credit card.

Damage to Property/contents:
Please take care of our cabin! All guests that stay at Hyland Creek Bed and Breakfast are
responsible for any damage that occurs to our property, or contents. Your credit card will be
charged for repair and/or replacement costs. If additional cleaning is required, there will be a
$50 an hour labour fees charged to your credit card, to return room to it’s original state.

“Shoes off Policy”:
We ask that all outside footwear be removed at the front door; there is a shoe rack for you to
use on the front porch. We recommend bringing inside shoes or slippers for your comfort!

Smoking:

All of the buildings on our property are 100% smoke free. If your bedroom/the cabin smells like
smoke, your credit card will be charged $400 for a cleaning charge. If you are smoking on the
porch, please use the ashtray provided on the deck…please DO NOT discard your cigarette
butts on the ground. Be respectful of our property, and other guests. Thank you!

Parking:
Vehicles parked here are at owners risk.